The website www.baaria.com operates according to the legal provisions of the Romanian State. Any violation of the rules and conditions of the site, any attempt of unauthorized access or any attempt of fraud will be reported to the authorities. Any conflict arose on the website www.baaria.com and the customers avoided to try a fixed solution amicably by understanding the two parties, otherwise they will address the competent Romanian Courts.

Seller: SC Baaria S.R.L. or its partners

Buyer: natural or legal person or any legal entity who has an account registered or not in the site and makes an Order.

Client: the natural person / legal entity which has or obtains access to site content through any means of communication provided by SC Baaria S.RL or based on existing usage agreements between SC Baaria SRL.

 User: any natural / legal entity registered on www.baaria.com, which, by completing the process of registering an account, has given his accord on the Terms and Conditions sector.

Account: the section of the Site consisting of an e-mail address and a password that allows the Buyer to send the order and which contains information about the Client / Buyer and the Buyer's history on the site (orders, tax invoices, guarantees of goods, etc.).

Favorites: section of the Account that allows the Buyer / User to create lists.

Order: an electronic document that intervenes as a form of communication between the Seller and the Buyer through which the Buyer transmits to the Seller, through the Site his intention to purchase Goods and Services from the Site.

Goods and Services: any product or service, including the documents and services mentioned in the Order, to be provided by the Seller, to the Buyer as a result of the contract concluded.

Contract: represents the contract concluded between Seller and Buyer, without the simultaneous physical presence of the Seller and the Buyer. ORDER By launching an electronic or telephone order on the website www.baaria.com, the Buyer agrees with the way the Seller carries out its operations. The Seller does not consider at any time an order not confirmed by the Buyer as having the value of a Contract.

The ownership of the Goods will be transferred upon delivery, after receiving the total payment from the Buyer. DELIVERY Fast delivery of products purchased online is ensured. Transportation is free. The approximate delivery time of the products is 10 working days if the product is in stock. It can be extended to 30 working days if the product is not found at the time of order in stock. We mention that deliveries are made by a fast courier company. During Black Friday or holidays, the ordered products may arrive late for reasons not related to the supplier.

Unless otherwise agreed by the Seller and Buyer, the Seller discharges the risks and responsibilities associated with the Goods and Services at the time of their delivery to the internal courier company with which the Seller collaborates or to the Buyer's representative. The seller will ensure the proper packaging of the Goods and Services. The seller will deliver the Goods and Services on the Romanian territory. In the case of damaged goods, the quantitative and / or qualitative deficiencies attributable exclusively to the Seller will be replaced and / or completed accordingly.

LEGAL WARRANTY 

The guarantee certificate certifies that the products meet the quality requirements according to the legal norms in force, the guarantee being granted by the manufacturer of the product, according to the guarantee certificate.

The characteristics of the products presented on the site are taken over / made available by manufacturers and / suppliers and SC BaariaSRL assumes no responsibility for the accuracy of this information. The images are presented on the site for example, and the delivered products may differ from the images in any way, uet o the modification of the features, the design without prior notification by the manufacturers. By the guarantee offered, the rights of the consumer are ensured, according to Law no.449 / 2003 regarding the sale of products and the guarantees associated with them, and according to the GO no. 21/1992 regarding consumer protection.

Any repair or replacement of the products will be made within a period of time, agreed in writing, between the seller and the consumer, taking into account the nature of the products and the purpose for which he requested the products. The established period of time may not exceed 15 calendar days from the date on which the buyer, as the case may be, informed the seller of the lack of conformity of the product or handed over the product to the seller or the person designated by him on the basis of a delivery-receipt document. The warranty does not include damage to the jewelry uet o non-compliance with the indications mentioned in the certificate, accidents, negligence, improper use of it or other factors not related to material or labor defects. Seller’s liability regarding the legal guarantee of conformity, according to the provisions of art. 9-14, amended by law 449/2003, regarding the sale of the products and the associated guarantees, is committed if the lack of conformity appears within a reasonable time, calculated from the delivery of the product, and if it is confirmed that a labor defect represented the cause of such damage. In case of replacement of the product, it is not guaranteed the delivery of the same model, but of a similar product, having an equivalent value.

The non-working time uet o the lack of conformity within the guarantee term extends the term of legal conformity guarantee and that of the commercial guarantee and flows, as the case may be, from the moment when the seller was informed of the lack of conformity of the product or from the moment presenting the product to the seller / service unit until the product is in normal use and, respectively, written notification to pick up the product or effectively deliver the product to the consumer.

The products of long -term use which replace the defective products within the warranty period will benefit from a new warranty term that runs from the date the product is exchanged. The term of guarantee runs from the date of entry of the respective good in the possession of the consumer, including for the new goods of long use, obtained by drawing lots in raffles, won at contests or granted with price discount or free of charge by the economic operators. Commercial guarantee – any commitment made by the seller to the consumer, without requesting additional costs, to refund the price paid by the consumer, to repair or replace the purchased product, if it does not meet the conditions set out in the statements regarding the guarantee or in the related advertising. Legal conformity guarantee – represents the legal protection of the consumer resulted by the effect of the law in relation to the lack of conformity, representing the legal obligation of the seller towards the consumer that, without requesting additional costs, to bring the product to conformity, including the refund of the price paid by the consumer, the repair or the replacement of the product, if it does not meet the conditions set out in the warranty statements or the related advertising. In case of non-compliance, the consumer has the right to bring the products to compliance, without payment, by repair or replacement, depending on the option of the consumer, according to art. 11, of the law 449/2003 amended or to benefit from the corresponding reduction of the price or the resolution of the contract regarding those products, under the conditions of art. 13 and 14, amended law 449/2003.

The consumer may request an appropriate reduction of the price or the termination of the contract in any of the following cases: - if they do not benefit with no justification neither of the repair or neither of the replacement of the product; - if the seller has not taken the remedial action within an reasonable period of time, without invoking any justification - if the seller, unjustified, did not take the remedial measure, according to art. 11 paragraph (4), without significant disadvantages for the consumer. The consumer is not entitled to request the termination of the contract, if the lack of conformity is minor or if the problem arises is attributable to him. A reparative measure will be considered disproportionate if it imposes on the seller costs that are unreasonable compared to the other reparative measure, taking into account: - the value of the products if there was no lack of conformity; - the importance of non-compliance; - if the other remedial measure could be carried out without significant inconvenience to the consumer. A repair will be considered impossible if the seller does not have an identical or similar product for replacement.

RESPONSIBILITY AND RIGHTS RESERVED

If you have any problems regarding an order or concerns about a product you want to order in the future, we are at your disposal at the email address:contact@baaria.com A possible non-compliance invoked due to an uncertainty regarding the characteristics of the product at the time of placing the order and which resulted from the description of the good within the site does not make the supplier liable under any form for any subsequent irregularities invoked. Baaria team does not assume any responsibility and cannot be blamed for any damage resulting from accessing the information presented on the site or from the inability to use the information. The online store respects the legal guarantee regarding the conformity of the products, the commercial guarantees not affecting the legal guarantee regarding the conformity of the products

Most pictures on the site www.baaria.com are subject to copyright according to law no. 8/1996. Coupon discounts do not apply to products that have already displayed a reduced price. The seller will make every effort to provide the correct information regarding the price and characteristics of the products. Some features and / or prices may be mistaken for an error. If the Customer places an order in which the product has the wrong price, the Seller has the right to cancel the order of the Buyer. In the case of registering an order in which the product has the wrong characteristics from a technical error or of another nature, the Seller will make every effort to deliver a product with characteristics similar to the ordered product. If the customer does not agree with this solution, the Seller has the right to cancel this order. The improper use of the products purchased through the site does not make us responsible. All information presented is for informational purposes. The seller will not be liable for non-performance of his contractual obligations, if such non-execution is due to a force majeure event. The major force is the unpredictable event, beyond the control of the parties and that cannot be avoided.

Conditions and modalities for exercising the right of unilateral denunciation:

RIGHT OF WITHDRAWAL

For online shopping with courier delivery: We inform you that you have the right to benefit from a period of 14 calendar days from the receipt of the parcel to inform us about the withdrawal from the contract and return the goods, without specifying the reasons for withdrawal and without incurring other costs, than those provided for in art. 13 paragraph (3) and at art. 14 of GEO no.34 / 2014, that is to pay: the additional costs if you explicitly chose another type of delivery than the cheapest standard delivery type offered by us; the direct costs related to returning the products; you are responsible for diminishing the value of products resulting from manipulations, other than those necessary for determining the nature, qualities and functioning of the products In order to exercise your right of withdrawal, you must inform us about your decision to withdraw from this contract, using an unequivocal statement, using for example a letter sent by post, fax or e-mail.

For this purpose, you can use the return form sent in the parcel or the existing return model existing in the client’s account. withdrawal request. To comply with the withdrawal deadline it is sufficient to send the communication regarding the exercise of the right of withdrawal before the expiry of the withdrawal period.

If you withdraw under the aforementioned conditions, we will refund any amount we received from you, including delivery costs, except for the additional costs determined by the fact that you have chosen another delivery method than the cheapest standard delivery type offered by we, without unjustified delays and, in any case, no later than 14 days from the date we are informed about your decision to withdraw from this contract. We will make this refund using the same payment method as the one used for the initial transaction, unless you have expressed your express agreement for another mode of repayment; In any case, you will not be charged any fees as a result of such reimbursement. However, we may defer the refund until the date we receive the products back or until you have provided us with the proof that you have sent the products back, the closest date being valid.

The products received must be sent to the address mentioned in the site, without unjustified delays and, in any case, within a maximum of 14 days from the date on which you notified us of the withdrawal. The deadline is respected if the products are sent back before the expiry of the 14-day period. The product must be returned in the same state in which it was delivered: in the original packaging with all the accessories, the complete documentation, with the labels intact, without traces of strokes, mechanical shocks or any traces of use, wear.

This listing is not limiting. The value of damaged products during transport due to improper packaging in the event of a product return is borne by you. In the situation where the package received by you contains products other than those ordered by you, you will be obliged to return them, and the expenses regarding the return of the products will be borne by the company that operates the website www.baaria.com, in compliance with the conditions stated previous.

The products provided for and listed in art 16. OUG no.34 / 2014 are exempted from withdrawal. If the price of the product was entered incorrectly / was not updated or some features of the product were wrongly entered in our databases or were displayed incorrectly, and the delivery was not made, the company that operates the website www. baaria.com grants its right to cancel the order. We reserve the right not to honor those orders that do not have sufficient seriousness or are unconfirmed by telephone. We are not obliged to give any explanations in this regard nor to announce our decision. - they fulfilled the obligations of any kind (ex: they did not lift their previous package). If any of the above clauses will be found invalid or invalid, for whatever reason, this clause will not affect the validity of the other clauses. With the launch of the order and the purchase of the product / products, the customer accepts without objection the conditions and terms of use, these having valid contract value concluded.

AGREEMENT ON THE PROCESSING OF PERSONAL DATA

The data obtained from customers will not be used by its or its suppliers except for the stated purpose of this site: invoicing, delivery of ordered products / services, order confirmation, eventual promotions, newsletters, facilitating communication with its customers, informing them about operation of the site, only with the prior consent of the user of the site. S.C.BaariaS.R.L. may collect information that cannot identify you, for statistical purposes, in compliance with the provisions of law 677/2001 for the protection of persons regarding the processing of personal data and the free movement of such data. Any user who has explicitly provided his e-mail address or created an account on this site may opt for their complete or partial deletion. Any client who agrees to the terms and conditions of this site and who places an order on this site is implicitly agreed to provide the data requested through the order form. www.baaria.com does not promote spam. S.C.BaariaS.R.Lwill transmit the confidential information to the state authorities if: they are required by a legal provision, they prevent a crime or they protect national security, they protect the safety of the individual or the public safety.

Pursuant to the Regulation of the European Union no. 679/2016, this agreement regarding the processing of personal data is offered by you to the operator S.C.Baaria S.R.L., Slatina, Street Piesti 213,Cam2 Jud. Olt, registered with the Trade Register Office under no. J2/790./2006, CUI RO19163181. Pursuant to art. 6 paragraph 1 bed a of the U.E. Regulation no. 679/2016, hereby, you express your full knowledge regarding the processing of your personal data for marketing purposes, respectively for the purpose of selling and buying products from the website belonging to the operator, respectively www.baaria.com if newsletter.

For the mentioned purpose, the operator processes the following personal data: first and last name, address, e-mail address, telephone number. The personal data of the buyer will be processed for a period strictly necessary for the purpose for which they were collected. The operator undertakes not to provide without the buyer's consent the personal data, except for the transmission of these data to the persons performing the transport, transmission with which the buyer expressly agrees. The offer of this agreement is free, benevolent, non-vitiated, fully aware of the cause.

The person whose personal data is processed has the right to withdraw his agreement at any time, to request the deletion, modification or completion of personal data processed and also has the right to have access and to be informed about on those data that are processed, in accordance with the provisions of EU Regulation no. 679/2016. If a person considers that the rights regarding the protection of personal data processed by the operator have been violated, he can address the competent authority in the matter, respectively to the National Supervisory Authority for the Processing of Personal Data.

COMPLAINT POLICY

Its main objective is to keep the clients' satisfaction in case of receiving any complaints or complaints, made in writing. To this end, the staff will provide you, by e-mail or telephone, an answer to all the complaints and complaints received, as soon as possible. The claim represents the written or verbal expression of a dissatisfaction or dissatisfaction of the client with regard to the quality of the products and services provided by the website www.baaria.com

We consider that the complaints do not constitute negative aspects that generate conflicts, but useful and necessary feed-backs to improve the client-site relationship. We guarantee the treatment with respect and seriousness of each client, solving objectively, professionally, fairly and impartially each complaint, regardless of its object. A complaint will be considered resolved when it has been possible to find an optimal solution for solving it. The complaints management system will respect the right to confidentiality of the clients established above.

This section "Terms and Conditions" is also applicable to the collaborators of this site. S.C. Baaria S.R.L.. may change these conditions at certain intervals without informing the User. Such changes will be notified to the User by posting on the website www.baaria.com. Changes made in this way are deemed to be accepted by the User if he continues to use the services and information after posting them on the website. By agreeing to these Terms and Conditions, the client assumes the full terms set out in their content.